I live in Carmel in a home built in 1985. For a long time, we used an independent cleaning lady who was referred to us by a member of my family. Service was fine for a while, but then she began to send replacements to clean our home and we quickly noticed a drop in quality and consistency. In addition, we had to supply all of the cleaning products and our poor cats kept getting locked in rooms despite our reminders to leave all doors open.
We were already considering a change when the pandemic began, but the global event helped us decide it was time to pause our cleaning services. During that time, we took the opportunity to receive quotes from other house cleaning companies. One cleaning service owner insisted on coming out to the house for a quote, which required time from our busy day. In the end, her price was the same as our former cleaning service, which we already thought was too high.
Accent Maid Service, on the other hand, provided a very simple solution. I filled out a short online form one evening after work and the next day the owner, Cheri, called with a quote. It took less than 2 minutes of my time, I knew what was included in the cost, and what would be an extra charge. In the end, we would save $20 per cleaning, equating to almost $500 annually based on our proposed schedule.
Initially, I planned to use Accent Maid Service on a trial basis – and I was transparent with Cheri about our intent. But it didn’t take long for me to decide I was fully on board. After our initial, deep clean, Cheri called me that afternoon to ask about the experience and field any questions. That level of customer service is extremely rare.
When I noted we needed some flexibility down the line for a remodel of our kitchen and family room, she said it was no problem and the schedule could be adjusted as needed. When it comes to quality, flexibility, and value, no other house cleaning company comes close to Accent Maid Service.
- Emilie, Happy Accent Maid Service Customer
Carmel, Indiana